Dropbox Won't Launch

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Dropbox Won't Launch

Post by shuman » Tue Sep 25, 2012 8:20 pm

After moving my user directory to zdata/Users/chris I can no longer start launch dropbox. I've completely uninstalled it and tried reinstalling and repairing permissions. I get the following error:

Couldn't start Dropbox
This is usually because of a permissions error. Errors can also be caused by your home folder being stored on a network share.

For more information, click the help button below.

Please contact support with the following information for more help:

/var/folders/t0/rs5fmkm939q6zwq537908vk80000gn/T/dropbox_errorzwR3fg.txt


Anyone else seen this problem?

-Shuman
- Mac Mini (Late 2012), 10.8.5, 16GB memory, pool - 2 Mirrored 3TB USB 3.0 External Drives
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Re: Dropbox Won't Launch

Post by si-ghan-bi » Wed Sep 26, 2012 4:09 am

Is your ZFS case sensitive?
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Re: Dropbox Won't Launch

Post by shuman » Wed Sep 26, 2012 12:05 pm

NAME PROPERTY VALUE SOURCE
zdata casesensitivity sensitive -

What should it be?

-Shuman
- Mac Mini (Late 2012), 10.8.5, 16GB memory, pool - 2 Mirrored 3TB USB 3.0 External Drives
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Re: Dropbox Won't Launch

Post by jollyjinx » Wed Sep 26, 2012 12:56 pm

It's working fine for me here. First I had Dropbox in my home folder, now I'm using it on it's own dataset which is /Users/jolly/Dropbox. I did had to tell Dropbox to use the /Users/jolly/Dropbox/Dropbox/ folder so that it works correctly.
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Re: Dropbox Won't Launch

Post by si-ghan-bi » Wed Sep 26, 2012 5:22 pm

shuman> As rule of thumb, always always always use case insensitive. We are users not machines, to us it makes no difference. Since computer are meant to help us, why adapting to them and use sensitive?

Moreover, most apps for Mac are developed using case insensitive, that means you will find many of then unable to run from case sensitive disks, because thy may have left case-related bugs.
If you are a developer, make a data set case sensitive for testing, if you are a normal person, forget about it: case insensitive is the onky one made for humans.
Last edited by si-ghan-bi on Wed Sep 26, 2012 5:37 pm, edited 1 time in total.
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Re: Dropbox Won't Launch

Post by shuman » Wed Sep 26, 2012 8:11 pm

So are zfs filesystems created as sensitive by default? I didn't modify that attribute. Can I set it to insensitive while I am using the filesystem?

-Shuman
- Mac Mini (Late 2012), 10.8.5, 16GB memory, pool - 2 Mirrored 3TB USB 3.0 External Drives
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Re: Dropbox Won't Launch

Post by dbrady » Wed Sep 26, 2012 9:59 pm

shuman wrote:So are zfs filesystems created as sensitive by default? I didn't modify that attribute. Can I set it to insensitive while I am using the filesystem?

-Shuman


The default casesensitivity property setting for zfs file systems is sensitive. This property is read-only (cannot be changed) once the file system is created.

You can override the default during pool creation (-O) or file system creation (-o) as follows:
Code: Select all
# zpool create -O casesensitivity=insensitive tank ...

#zfs create -o casesensitivity=insensitive tank/fsname
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Re: Dropbox Won't Launch

Post by si-ghan-bi » Thu Sep 27, 2012 3:52 am

Or you can create a case INsensitive dataset later (but someone please correct me if I'm wrong).
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Re: Dropbox Won't Launch

Post by strangeluck » Tue Oct 09, 2012 1:01 pm

shuman wrote:After moving my user directory to zdata/Users/chris I can no longer start launch dropbox. I've completely uninstalled it and tried reinstalling and repairing permissions. I get the following error:

Couldn't start Dropbox
This is usually because of a permissions error. Errors can also be caused by your home folder being stored on a network share.

For more information, click the help button below.

Please contact support with the following information for more help:

/var/folders/t0/rs5fmkm939q6zwq537908vk80000gn/T/dropbox_errorzwR3fg.txt


Anyone else seen this problem?

-Shuman


I ran into this doing the same thing. I realized afterwards that the proper method is to let Dropbox move the files to the new location for you. Click on DropBox icon, select Advanced, then use the dropdown next to Dropbox location to tell Dropbox where you want it.

I having trouble remembering exactly how I got around the problem you describe, but I think it was pretty much this:
    1. Reinstall Dropbox, let it setup its folder in the default location (home directory, I think)
    2. Copy the contents of the Dropbox folder from where you put it into the new default Dropbox folder. Let Dropbox get all sync'd up.
    3. Rename or move the Dropbox folder from where you just copied the files to someplace safe and out of the way. You can delete this after everything is done.
    4. From the Dropbox preferences Advanced pane, tell Dropbox to move the folder to wherever you want it. Let Dropbox move everything and finish syncing up.
    5. Everything should be working at this point. Make sure everything is you copied is in the new location. Now you can delete the Dropbox folder that you renamed or moved to a safe place in step 3.

Use at your own risk, have good backups of your Dropbox data, etc, etc.

FWIW, I've not had any trouble with Dropbox using files stored on my external ZFS drives ever since.

Hope it helps,
Craig
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